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    FREQUENTLY ASKED QUESTIONS

    What Are Eyelash Extensions?

    Our Eyelash Extensions are individual strands of silk material made to replicate a natural eyelash. When applied, eyelash extensions lengthen and thicken your own natural eyelashes. Multiple strands may be applied to a single eyelash. With proper application, lash extensions look and feel completely natural.


    How long will a set of Eyelash Extensions last? 

    When applied by one of our professionals, eyelash extensions will last the length of the natural growth cycle of your own eyelashes. Depending on your activity and day-to-day routine, refills should only be required every 2 to 4 weeks.


    Are Eyelash Extensions safe? 

    Our experts only use professional grade adhesive which never comes in contact with your skin. Eyelash Extensions adhere about 1mm away from your skin.


    Can I apply mascara to Eyelash Extensions? 

    Our eyelash extensions are designed to give your natural lashes an improved look of fullness so mascara is not needed. 


    Can I swim, shower, exercise, or visit a spa while wearing eyelash extensions? 

    The adhesive used to apply your eyelash extensions is secure enough to allow you to get right back to your routine. However, keeping away from extensive contact with steam such as in saunas or certain facials is recommended since it can begin to loosen the bond.


    How soon can I wash my face after the extensions are applied? 

    The suggested time is 2 to 4 hours after application and the best cleansers to use are oil free. Our Bubble Foam Cleanser is especially formulated to safely wash your lashes and eyelids. (Dermatologists and Ophthalmologist approved)


    How do I dry my eyelash extensions? 

    After cleansing your eyelashes, brush your extensions with a clean mascara wand and use a lint-free cloth to gently apply pressure to the top of your extensions while keeping your eyes closed. An even gentler option after brushing is to dry your extensions using the our beauty fan found on our website. Using the fan to lightly blow air onto your extensions dries them in no time and helps keep the shape! After fanning, don’t forget to brush again with a clean mascara wand.


    How do I take care of my new eyelash extensions? 

    • Avoid getting lashes wet for the first 2-4 hours.
    • Avoid hot steam or sauna
    • Use Bubble Foam Cleanser to remove any eye makeup.
    • Do not perm eyelashes or manually curl.
    • Brush with a clean mascara wand daily.
    • TIP: Sometimes mornings are a mess! Try washing your lashes in the morning and gently brushing the top side of the extensions with a finger placed beneath. Also a great little tip is to take a hairdryer, hold it at the cool setting and fan them from far away.

    Is the product FDA approved? Is it safe? 

    Currently, the FDA is not regulating eyelash extensions because the eyelash extensions are applied to the natural eyelash, and does not touch the skin. The application process is pain-free. Some clients consider the process relaxing and even sleep through the appointment.


    How long will it take to apply eyelash extensions and how is it done? 

    The application process for lash extensions normally takes about 90-120 minutes for a full set of lashes, and 60-90 minutes for a refill. You will lay comfortably on a massage table with your eyes closed while relaxing while serene ambient music is played in the background. During application, your lower lashes will be covered and the extensions will be applied only to your upper lashes. 


    How do I choose the look I want? 

    Your technician will consult with you to understand what type of style you are interested in and what look will work best with your natural lashes. The overall look of the lashes can range from very natural to very glamorous!


    Do I have to do anything to prepare for the service? 

    Please remove any eye makeup with an oil free cleanser. We recommend our Bubble Foam Cleanser which removes the makeup very well and leave the lashes squeaky clean.


    What happens if I choose to have my eyelash extensions removed?

    We do offer a service to have the extensions removed involving a short 15 minute appointment in which we apply a gel remover. The gel remover is applied to the top of the extensions without touching the skin. Once the adhesive is dissolved the extensions are gently wiped away with a lint free applicator exposing the natural lashes.